What's a Customerly Project ID and where can I get it?
This article will explain what's a customerly project ID and where you can find it.
Written by Luca MicheliLast update 2 years ago
English
You have questions, we have answers.
Project Settings
Set up your basic project settings and all the important assets of your project.How to set up DNS with Route53 AWS
Learn how you can set up your DNS in Route53 AWS
Written by ElenaLast update 2 years ago
How to verify domain with Namecheap
Learn how to set up DNS with Namecheap
Written by ElenaLast update 2 years ago
Learn how to set up DNS with GoDaddy
Learn how to set up DNS with GoDaddy
Written by ElenaLast update 2 years ago
How to upload your logo to the live chat
In this article, we explain how to upload your logo so it's visible in the live chat
Written by ElenaLast update 2 years ago
Set up your project timezone
You will learn everything you need to know about your project timezones for excellent customer support
Written by ElenaLast update 2 years ago
How to ask for email address in the live chat
If you want to learn how to require an email address in the live chat from your leads, this article is for you
Written by ElenaLast update 2 years ago
How to hide Customerly branding
In this article, we will explain how to hide Cistomerly branding from the live chat
Written by ElenaLast update 2 years ago
How to set up your support email and subdomain
If you want to make sure that your emails are being sent from the correct support email address to start email marketing in Customerly, this article is for you
Written by ElenaLast update 2 years ago
How to add your domain to a project in Customerly
This is a guide on how to add your own domain to the project
Written by ElenaLast update 2 years ago
How to invite teammates to your project in Customerly
In this article, we will talk about how to invite your teammates to the project in Customerly to start collaborating
Written by ElenaLast update 2 years ago
How to hide your teammate from the public
This article is about how to hide your teammates from the public so they are not shown in the live chat
Written by ElenaLast update 2 years ago
Grant or decline full access to the teammates in your project in Customerly
You will get guidance on how to grant or decline full access to the teammates in your project in Customerly
Written by ElenaLast update 2 years ago
How to delete a teammate from your project in Customerly
This is a tutorial on how to delete a teammate from your project in Customerly
Written by ElenaLast update 10 months ago
How to forward support emails to your inbox
This article is ab out how to set up forwarding of the support emails to your project inbox
Written by ElenaLast update 2 years ago
How to customize the behaviour of your Live Chat
In this article, we talk about how to customize the configuration and behavior of your live chat
Written by ElenaLast update 2 years ago
Create different projects
You can handle as many different products or websites in your Customerly account. Here is how
Written by ElenaLast update 1 year ago
How to delete your Customerly project
If you want to delete your Customerly project, follow this tutorial.
Written by ElenaLast update 1 year ago
How to Access and Download Invoices
Learn how to access and download your invoices on Customerly
Written by ElenaLast update 1 year ago
How to Change the Language of Your Customerly Dashboard
Learn how to easily change the language of your Customerly dashboard
Written by ElenaLast update 1 year ago
How to Test Customerly Services in a Staging Environment
Learn how to test Customerly features in a safe and staging environment.
Written by Luca MicheliLast update 3 months ago
A complete guide about conversation properties
Understand how to use and manage conversation properties in Customerly to enhance your customer interactions.
Written by Luca MicheliLast update 2 months ago