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Getting Started

Basic tutorials to start using Customerly for your customer support, email funnel and feedback

8 Articles|By Luca Micheli and Raluca Stoica

Customerly AI

Our AI-powered solutions can greatly enhance your customer service experience by providing personalized and efficient support.

15 Articles|By Luca Micheli and Raluca Stoica

Live Chat

If you are searching for how to better integrate your new live chat with your website, this is the starting point.

23 Articles|By Luca Micheli and Raluca Stoica

Inboxes

Getting to know your inbox to connect with your customers and to level up your business

52 Articles|By Luca Micheli and Raluca Stoica

Chatflows

Everything you need to know about the Chatflows to automate your support and conversations

19 Articles|By Luca Micheli and Raluca Stoica

Help Center

This collection will help you to manage your Help Center

35 Articles|By Luca Micheli and Raluca Stoica

Outbound

Reach out to your customers through an outbound email campaign or by setting up a workflow.

22 Articles|By Luca Micheli, Daniele, and Raluca Stoica

Feedback

Increase customer satisfaction by gathering valuable feedback from your customers. Use in-chat surveys and deliver NPS to understand your customer satisfaction

10 Articles|By Luca Micheli and Raluca Stoica

Contacts, lists and companies

Understand the basics of the data management of your contacts in Customerly. How to manage lists, contacts and companies.

24 Articles|By Luca Micheli and Raluca Stoica

Project Settings

Set up your basic project settings and all the important assets of your project.

27 Articles|By Raluca Stoica and Luca Micheli

Notifications

Get notified when your customers are reaching you out through the chat

3 Articles|By Luca Micheli and Raluca Stoica

API

Create Apps or code on your server by connecting with our API

15 Articles|By Luca Micheli and Raluca Stoica

Mobile SDK

Help your customers inside your mobile app. Use our native iOS and Android mobile SDK to offer a live chat in seconds

3 Articles|By Raluca Stoica and Luca Micheli

Integrations

Integrate your forms, apps, and tools with Customerly with custom integrations

18 Articles|By Raluca Stoica and Luca Micheli

Plans and Pricing

If you want to know more about our plans and how pricing works this collection of articles is for you.

4 Articles|By Luca Micheli and Raluca Stoica

Webhooks

Webhooks are the best way to being notified about new events from your leads or users

7 Articles|By Raluca Stoica and Luca Micheli

Account Settings

If you want to learn more about how to customize your profile, this collection will help you

4 Articles|By Raluca Stoica and Luca Micheli

Insights

Learn more about the Insights

7 Articles|By Luca Micheli and Raluca Stoica

Troubleshooting

If you have got an issue with our products, you can search here if we covered how to troubleshoot it

15 Articles|By Raluca Stoica, Daniele, and Luca Micheli

Privacy and Terms of Service

In this collection, we talk about Privacy Policy, Terms of Service, and GDPR compliance.

2 Articles|By Luca Micheli and Raluca Stoica

Mobile Apps

Discover how the Customerly Mobile App revolutionizes customer support with AI-powered tools, multi-inbox management, and real-time collaboration—right from your mobile device.

2 Articles|By Luca Micheli

Security

Here are all the things you need to know about security at Customerly.

3 Articles|By Luca Micheli

Move From other providers

If you are considering to move from other providers like Intercom, Zendesk, Hubspot, Drift or Crisp this is the right collection for you

1 Article|By Luca Micheli
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