Customize messenger with company logo
You can now customize the appearance of your Messenger by adding a company logo. This allows you to personalize the user experience and align Messenger with your brand identity. Follow these steps to add a project logo to Messenger home and conversation.
Adding your company logo to the Messenger home and conversation helps create a more professional and branded experience for your customers. This ensures consistency in your brand identity and builds trust with users.
Steps to Add a Logo in Messenger
Log in to Your Customerly Account and navigate to Messenger Settings
Upload Your Logo
Look for the Logo Upload section.
Click on the Upload Logo button.
Choose an image file (JPEG, PNG, or SVG) from your device.
Adjust the Logo (if necessary)
Resize or adjust the positioning of your logo if the option is available.
Ensure the logo is clear and fits well within the Messenger interface.
Save Your Changes
Click the Save button to apply the logo to Messenger.
Where Will the Logo Appear?
Messenger Home – The logo will be visible at the top of the Messenger interface when users open the chat.
Conversation Window – It will also be displayed within ongoing conversations, reinforcing your brand presence.
Best Practices for Logos in Messenger
Use a high-quality, transparent logo (PNG recommended) for the best appearance.
Ensure the logo is readable and contrasts well with the Messenger background.
Keep the file size optimized to avoid slow loading times.
By following these steps, you can enhance your Messenger’s look and provide a seamless, branded experience for your customers. 🚀
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