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Getting Started

Basic tutorials to start using Customerly for your customer support, email funnel and feedback

8 Articles|By Raluca Stoica and Luca Micheli

Customerly AI

Our AI-powered solutions can greatly enhance your customer service experience by providing personalized and efficient support.

16 Articles|By Luca Micheli and Raluca Stoica

Live Chat

If you are searching for how to better integrate your new live chat with your website, this is the starting point.

26 Articles|By Raluca Stoica and Luca Micheli

Inboxes

Getting to know your inbox to connect with your customers and to level up your business

55 Articles|By Luca Micheli and Raluca Stoica

Flows

Everything you need to know about the Flows to automate your support and conversations

53 Articles|By Luca Micheli, Raluca Stoica, and Daniele

Help Center

This collection will help you to manage your Help Center

41 Articles|By Luca Micheli and Raluca Stoica

Feedback

Increase customer satisfaction by gathering valuable feedback from your customers. Use in-chat surveys and deliver NPS to understand your customer satisfaction

10 Articles|By Raluca Stoica and Luca Micheli

Contacts, lists and companies

Understand the basics of the data management of your contacts in Customerly. How to manage lists, contacts and companies.

26 Articles|By Raluca Stoica and Luca Micheli

Project Settings

Set up your basic project settings and all the important assets of your project.

29 Articles|By Raluca Stoica and Luca Micheli

Notifications

Get notified when your customers are reaching you out through the chat

3 Articles|By Luca Micheli and Raluca Stoica

API

Create Apps or code on your server by connecting with our API

15 Articles|By Luca Micheli and Raluca Stoica

Mobile SDK

Help your customers inside your mobile app. Use our native iOS and Android mobile SDK to offer a live chat in seconds

3 Articles|By Raluca Stoica and Luca Micheli

Integrations

Integrate your forms, apps, and tools with Customerly with custom integrations

22 Articles|By Luca Micheli and Raluca Stoica

Plans and Pricing

If you want to know more about our plans and how pricing works this collection of articles is for you.

6 Articles|By Raluca Stoica and Luca Micheli

Account Settings

If you want to learn more about how to customize your profile, this collection will help you

5 Articles|By Raluca Stoica and Luca Micheli

Webhooks

Webhooks are the best way to being notified about new events from your leads or users

7 Articles|By Raluca Stoica and Luca Micheli

Insights

Learn more about the Insights

8 Articles|By Luca Micheli and Raluca Stoica

Troubleshooting

If you have got an issue with our products, you can search here if we covered how to troubleshoot it

16 Articles|By Raluca Stoica, Daniele, and Luca Micheli

Privacy and Terms of Service

In this collection, we talk about Privacy Policy, Terms of Service, and GDPR compliance.

2 Articles|By Raluca Stoica and Luca Micheli

Mobile Apps

Discover how the Customerly Mobile App revolutionizes customer support with AI-powered tools, multi-inbox management, and real-time collaboration—right from your mobile device.

2 Articles|By Luca Micheli

Security

Here are all the things you need to know about security at Customerly.

4 Articles|By Luca Micheli and Raluca Stoica

Move From other providers

If you are considering to move from other providers like Intercom, Zendesk, Hubspot, Drift or Crisp this is the right collection for you

1 Article|By Luca Micheli