The live chat disappeared to one of my customers, what can I do?
If one of your customers is not seeing anymore the live chat this might be the issue
Written by Luca MicheliLast update 1 year ago
English
You have questions, we have answers.
Troubleshooting
If you have got an issue with our products, you can search here if we covered how to troubleshoot itAdblockers and live chat
If your adblocker is blocking the Customerly Live chat read this tutorial.
Written by DanieleLast update 2 years ago
How to catch mysterious light
Dedicated to all the Product Hunters
Written by Luca MicheliLast update 2 years ago
Issue with LastPass autofill in Customerly
Learn how to resolve the issue with LastPass autofill in Customerly
Written by ElenaLast update 1 year ago
404 Error in Help Center
Learn how to resolve the 404 error when accessing your Help Center articles
Written by ElenaLast update 1 year ago
How to check your Customerly Ping
A tutorial to understand what's not working correctly with the Customerly ping
Written by ElenaLast update 1 year ago
Why can't I send the preview email
If you are having trouble sending preview email this is guiding you
Written by Luca MicheliLast update 1 year ago
Why my contacts cannot see their past conversations?
Understand why Customerly shows conversation history only to authenticated users, ensuring privacy and security against unauthorized access.
Written by ElenaLast update 1 year ago
Troubleshooting Email Sending Issues in Customerly
Resolve email sending difficulties in Customerly with this comprehensive guide, covering everything from domain verification to preventing emails from landing in spam.
Written by ElenaLast update 1 year ago
I can't get my CSV or XLS export file email
If you are experiencing issues with not receiving your CSV or XLS export file via email, this article provides a step-by-step guide to help troubleshoot and resolve the issue effectively.
Written by Luca MicheliLast update 9 months ago
Troubleshooting Slow Loading Issue on Customerly
Learn how to fix the slow loading issue on Customerly when switching between browser tabs
Written by Luca MicheliLast update 7 months ago
Troubleshooting Call Functionality Issues
Learn how to troubleshoot call functionality issues in Customerly
Written by ElenaLast update 4 months ago
Transferring Lifetime Subscriptions Between Projects
Learn about the limitations regarding transferring lifetime subscriptions in Customerly.
Written by ElenaLast update 1 month ago