- All Collections
- Collections, Groups and Articles
Collections, Groups and Articles
How-to guide on creating article
Learn step-by-step how to create articles in your Customerly Help Center, from drafting content to organizing settings, linking related articles, and reviewing post-publication stats.
By Raluca Stoica
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Last updated 1 hour ago
Manage Help Center Articles
Learn how to create, reorder, rename, and organize your Help Center articles in Customerly. Easily manage article settings, move them between collections, and preview, unpublish, or delete them.
By Raluca Stoica
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Last updated 1 hour ago
How-to guide on editing article
Editing an article in Customerly is fast and flexible. Whether you're updating existing content or starting from scratch, the editor allows you to manage text, media, and formatting blocks with ease. Follow this simple guide to learn how to enter editing mode and use the available blocks.
By Raluca Stoica
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Last updated 1 hour ago
Preview or delete your Help Center article
In this article, we will talk about how to preview or delete articles from the articles page
By Raluca Stoica
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Last updated 1 hour ago
Manage Help Center Collections
Learn how to create, reorder, and manage your Help Center collections in Customerly. This guide covers creating new collections, rearranging order, renaming, adding groups, moving, and deleting collections.
By Raluca Stoica
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Last updated 1 hour ago
How-to guide on creating collections and groups
Collections help you organize your Help Center articles into topics so customers can easily find what they’re looking for. Here’s how to create one.
By Raluca Stoica
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Last updated 1 hour ago
How to create and manage groups in your Help Center
Groups let you organize articles inside a collection to make your Help Center easier to browse. You can create, rename, move, or delete groups, as well as preview and share them.
By Raluca Stoica
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Last updated 1 hour ago
Edit, preview or delete your Help Center collection
If you want to know how to quickly edit, preview or delete your collection, this article is what you need
By Elena
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Last updated 1 hour ago
Reorganize collections in your Help Center
In this article, we will talk about how to reorder collections in the Help Center
By Elena
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Last updated 1 hour ago
How to add a hyperlink to your Help Center article
Quickly learn how to add a hyperlink to your articles in Help Center, so you improve your customer satisfaction
By Elena
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Last updated 50 minutes ago
How to tag articles in the Help Center
In this article, we will show you how to tag your articles with keywords.
By Elena
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Last updated 47 minutes ago
How to Add a Loom Video to Your Help Center Article
Learn how to easily add a Loom video to your Help Center article
By Elena
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Last updated 46 minutes ago
Publish your draft articles in Help Center
Learn how to publish your draft articles for all your customers to see it
By Elena
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Last updated 42 minutes ago