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Outbound
Reach out to your customers through an outbound email campaign or by setting up a workflow.
Get started with Outbound
Here you have an intro on how to use outbound services like email marketing, profiling and workflow to automate your communications
By Elena
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Last updated 2 days ago
How to create a workflow
Workflows are great automation tools to engage with your customers at any step of their journey.
By Elena
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Last updated 3 days ago
How to publish your Workflow
In this article, we explain how to publish or save as a draft your created workflow
By Elena
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Last updated 2 months ago
How to avoid Outlook and hotmail spam folder
Here is how to double-check your email outbound for Outlook and Hotmail
By Luca Micheli
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Last updated 2 years ago
How to add Customerly SPF with an existing SPF record?
If you want to add Customerly SPF record on top of what you are already using follow this tutorial
By Luca Micheli
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Last updated 3 years ago
How to add unsubscribe url to your campaigns?
If you want to add an unsubscribe link to the bottom of your email templates this is the right tutorial for you
By Luca Micheli
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Last updated 4 years ago
Target your audience with the Customerly emails
In this article, we will earn how to get started with the emails and deliver them to your contacts
By Elena
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Last updated 2 months ago
Create an eye-catching email template from scratch
Learn how to create email templates to boost engagement with the customers
By Elena
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Last updated 2 months ago
Understand how your emails are performing
We will show you how to understand how your campaigns are performing
By Elena
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Last updated 2 months ago
How to create a email template folder and manage it
In this article, we give a quick tutorial on how to create an email template folder and how to edit its name or delete it
By Elena
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Last updated 2 months ago
Why emails are bouncing and how to resolve it
The reasons why you get bounced emails in email marketing
By Elena
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Last updated 2 years ago
How to target mobile and desktop users in Workflows
In this article, we explain how to filter the contacts that use only mobile or only desktop and send them marketing emails, and messages in the workflow
By Elena
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Last updated 3 days ago
How to assign a tag with the workflow
If you want to learn how to assign or delete a tag in a bulk with the marketing workflow, check this article
By Elena
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Last updated 1 month ago
Autosave your email and workflows
Avoid loosing your work with autosaving
By Elena
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Last updated 1 month ago
Outbound: how to analyze email clicks with the Heatmap feature
Analyze how many times and where your contacts click on the email campaign
By Elena
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Last updated 1 month ago
How to Manage Unsubscribe Status for Email Marketing
If you want to centralize your marketing consensus the right way, these are the possible implementation strategies.
By Elena
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Last updated 2 years ago
Prevent Emails From Going To Spam
If your emails are going to spam and you are trying to improve your deliverability there are some things to consider.
By Elena
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Last updated 4 months ago
How to Use Contact Properties in Emails
Learn how to personalize your emails using contact properties
By Elena
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Last updated 1 month ago
How to Manage Dark Mode in Emails
Learn how to handle the display of colors in dark mode for emails
By Luca Micheli
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Last updated 1 year ago
Can I change the unsubscribe footer text?
Learn how to change the default unsubscribe footer text in Customerly
By Elena
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Last updated 1 year ago
How long does it take for an email to be sent?
Learn about the sending process of emails through our system
By Luca Micheli
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Last updated 1 year ago
Assign campaign generated conversations to Aura
Learn how to automatically assign conversations from your campaigns to Aura, the AI Assistant, so it can handle customer interactions instantly—freeing your team to focus on high-value tasks.
By Daniele
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Last updated 12 days ago