Organize your contact details in the inbox
In this article, you will learn how to reorder a lead or user details in your inbox
Your inbox gives the freedom to reorder your contact details in the most suitable and convenient order for you to provide superb customer support. You can reorder rating, user information, conversations history, tags, company, and user properties, contact notes, events, lists in your inbox.
How do I reorder my lead and user information?
Go to your inbox
On the right sidebar, you will see contact details which include: user or lead rating, last page viewed, user information, location, conversations history, contact notes, contact tags, properties, lists, and events
You can reorganize them in the most convenient order for you
Click on the gear icon in the top right corner near 'User details'
Click on two columns icon near a tab you want to reorder and hold it. In our case, we are moving 'User rating". If you don't need some sections, simply uncheck them.
Drag it to the top or bottom and drop it where you want your tab to be placed. We moved 'User rating' under 'User info'.
You will see the tab you moved also relocated in the right sidebar
If you want to hide a menu on the sidebar, you can minimize it with the arrow icon as shown on the screenshot.
This is how you can reorder your contact details.
Do you want to learn more about your inbox? Check out this article.
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