Supercharge Your Support Responses with AI Write For Me

Write For Me, a feature designed to expand your support team's responses into comprehensive, well-crafted messages.

Elena
Written by ElenaLast update 5 months ago

Customer support is all about providing accurate, timely information, but what if you could do more with less effort? Introducing Write For Me, a feature designed to expand your support team's responses into comprehensive, well-crafted messages.

How Write For Me Works

Found in the inbox section, Write For Me is activated by clicking the magic wand icon or using the shortcut command + 3. Teammates can then select the conversation messages to provide context to the AI. If there's only one message, no selection is needed. The AI will then craft an expanded response based on the given context, existing Knowledge Base, and training model.

Tone and Formality

Just like with AI Reply, Write For Me maintains the tone and formality you've set in your AI settings. This ensures that all expanded messages are in line with your brand voice.

Pricing

Since WriteForMe is powered by advanced GPT technology, this feature comes as an additional cost on top of your existing subscription. Read more about how we charge AI.

Benefits

  1. Efficiency: Teammates can focus on providing the essentials while WriteForMe fills in the details.

  2. Consistency: Keep your brand voice uniform across all customer interactions.

  3. Value-Add: Enhance customer experience by offering detailed, well-thought-out responses.

Expand Your Support Toolkit

Remember, Write For Me is just one of the many AI tools available to you, including AI Reply and Aura, all aimed at maximizing your support capabilities.

Conclusion

Enabling Write For Me is not just an upgrade; it's a game-changer for your customer support team. Take advantage of this feature and give your support reps the power to go above and beyond in assisting customers, without the extra effort.

Did this answer your question?