Troubleshooting Slow Loading Issue on Customerly

Learn how to fix the slow loading issue on Customerly when switching between browser tabs

Luca Micheli
Written by Luca MicheliLast update 27 days ago

If you are experiencing delays when moving between browser tabs on Customerly, here's a solution to help improve the loading speed:

  1. Make sure to add 'app.customerly.io' to the performance settings in Chrome. You can do this by navigating to 'chrome://settings/performance' and adding the site.

  2. This action should prevent Chrome from clearing the memory on Customerly, resulting in faster loading times when switching tabs.

  3. If you encounter any further delays, feel free to reach out for additional assistance.

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