Troubleshooting Call Functionality Issues

Learn how to troubleshoot call functionality issues in Customerly

Elena
Written by ElenaLast update 1 month ago

If you're experiencing issues with the call functionality in Customerly, don't worry - we're here to help!

One common issue that users face is seeing the error message 'ID is taken'. This typically happens when there are multiple tabs or pages open with the same ID during testing.

To fix this, simply close any additional tabs or pages that might be open and try again.

If you're still experiencing issues, please don't hesitate to reach out to our support team. We're committed to ensuring you have a smooth experience with our platform.

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