How to Create a Short Link for Live Chat Inbox

Learn how to create a short link for your live chat inbox to make it easier for customers to contact you directly.

Written by ElenaLast update 10 months ago

If you want to provide a convenient way for your customers to contact you directly through your live chat inbox, you can create a short link to share with them. Here's how:

  1. Go to your Customerly dashboard.

  2. Click on 'Settings' and then 'App Settings'.

  3. Under the 'Messaging' tab, you will find the 'General Settings'.

  4. Look for the 'Chat With Us page' option.

Once you have the link, you can easily share it on your website, in your emails, or on your social media platforms. This will make it more convenient for your customers to reach out to you and start a live chat conversation.

If you have any other questions or need further assistance, feel free to reach out to our support team. We're here to help!

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