How to check if the live chat is being adapted to your clients browser language
If you want to double-check if your live chat software adapts to a certain language, this article is for you
By default, your live chat adapts to the browser language of your customer.
Here are the steps you should take to check if your live chat software is adapting to your client's browser language:
For example, if you want to check if your live chat adapts to English, you will need to change the language of your browser to English.
If you are using Chrome, please follow this link.
If you are using Safari, please follow this link.
If you are using Firefox, please follow this link.
Let's take Google Chrome as an example:
Click on the ellipsis icon near English and select Move to the top, this way your browser will be set to English.
Then, once the browser language is set to English, reload the page of your website, click on the live chat widget, and you will see that the language of the live chat is adjusted to the browser's language.
Great! Now you are ready to go and provide the best support to the clients.
If you want to select a default language for your live chat, check this article on how to manage the behavior of the live chat.
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