Set up custom domain in your Help Center with DNS

If you want to host the knowledge base under your domain, follow this tutorial to set your DNS to host your help center under your domain.

Written by ElenaLast update 1 year ago

If you want to use your custom domain or subdomain for your knowledge base platform, this is the right place to start. 

Why choosing to set a custom subdomain or domain is important for my business?

A custom domain will make you recognizable on the internet and the people will find you easier with it since the custom domain you set up, will be unique to your service. Isn't awesome?

Let's start by customizing the URL in your Help Center Settings.

  •  Setup your Default help center URL:


  • Setup your Custom help center location (this is your full domain + subdomain)


  • Save the settings in the top right corner.

Discover more:

Let us know if you need any help configuring this. 

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