How to create new collection in your Help Center
In this article, you will earn how to create a new collection in the help center
When you want to categorize your articles and group them, collections are the best way to handle them. In this article, we talked about what collections are. Now, let's discuss how to create a new collection.
How do I create a new collection?
Go to your Help Center
On the Help Center page, you will see a page called 'Collections'
Click on 'Create new collection' in the top right corner
Once a 'Create collection' window opened, select the icon from the icons list
Create a title for your collection
The slug (URL) will be filled out automatically once you name your collection
Add some description to your collection so the customers will easily find the information they are looking for
Click 'Save collection'
The new collection was created. You will see it on the 'Collections' page at the bottom of the list.
Check this article to learn how to reorganize your collections.
Learn how to create articles in your collections.
Check this article on how to create your custom domain to display the slug (URL) with your domain, so the customers will be able to identify easily that the link relates to your service.
Did this answer your question?