Using Aura AI for Website Crawling

Learn about the capabilities of Aura AI and its limitations regarding website crawling.

Luca Micheli
Written by Luca MicheliLast update 1 month ago

Aura is specifically created to manage incoming conversations, provide responses based on existing knowledge, and escalate issues to human agents when needed.

While crawling a website might seem like a way to train Aura, it's not the recommended approach.

Crawling websites may not provide accurate training data for Aura, potentially leading to less precise responses.

To ensure Aura's effectiveness, we recommend providing context through help center articles or canned responses.

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