Getting Started with Customerly AI

Our cutting-edge technology provides personalized and efficient support to revolutionize your customer service experience.

Luca Micheli
Written by Luca MicheliLast update 11 days ago

Welcome to the future of customer support—powered by Customerly's revolutionary AI features!

Are you tired of the limitations of traditional chatbots?

Our AI Assistant, AI Missions, and Chatflows are specifically designed to address the gaps that conventional chatbots can't fill. These features bring unprecedented efficiency and intelligence to your customer service operations. Let's dive in!

The Power Trio: AI Assistant, AI Missions, and Chatflows

AI Assistant

Meet Aura, your virtual support agent that goes beyond canned responses. It understands complex queries, replies in any world language, and escalates issues smartly—all in under 30 seconds. It's not just a chatbot; it's your 24/7 support powerhouse. Read more on AI Assistant.

AI Missions

Imagine automating complex tasks like gathering information for a demo or handling a refund request. AI Missions work seamlessly with specific intents, enabling you to collect and store vital conversation properties. It's like having an extra team of specialized agents. Read more on AI Missions.


Design interactive, intuitive, and specialized chat experiences with our Chatflows. Whether it's providing choices to customers, assigning conversations, or closing chats, Chatflows offer flexibility that traditional chatbots simply can't match. Read more on Chatflows.

Features to Help Teammates

AI Reply

Searching through FAQs is a thing of the past. AI Reply instantly finds and customizes the perfect answer for your customer's question. Read more on AI Reply.

Write for Me

Need to send a quick, custom message? Just start typing, and our AI will craft a complete, personalized reply in seconds.

AI Summarize

Overwhelmed with lengthy customer conversations? AI Summarize gives you a concise, actionable summary so you can focus on what truly matters.

Create Articles with AI

Turn your support interactions into useful content. With Create Articles with AI, you can effortlessly transform these exchanges into ready-to-publish help center articles.


The future of customer support is here, and it's powered by AI. With Customerly's groundbreaking features like AI Assistant, AI Missions, and Chatflows, you can supercharge your customer service, making it more efficient, responsive, and intelligent than ever before.

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