You can create articles in your Help Center and categorize them by <a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/help-center-collections">collections</a>. In <a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/getting-started-with-your-new-help-center">this article, </a>we discussed why Help Center is so important and what are other features are available for you.<img src="https://blackhole.customerly.io/attachments/00c4ed07/accounts/46111/3f55a38054432d1c4140d39e19e1e999/CleanShot%202025-06-12%20at%2015.05.39%402x.png">What can I do with my articles in my Help Center?<ul><li><a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/how-to-guide-on-editing-articles">How-to guide on editing articles</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/how-to-guide-on-creating-articles">How-to guide on creating articles</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/filter-and-sort-articles-in-your-help-center">Filter and reorder articles in your Help Center</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/edit-preview-or-delete-your-help-center-article">Edit, preview, or delete your Help Center article</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/publish-your-draft-articles-in-help-center">Publish your draft articles in Help Center</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/edit-preview-or-delete-your-help-center-article">How to read your article performance</a></li></ul>Discover more:<ul><li>Categorize your articles with <a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/help-center-collections">collections</a>.</li></ul>

In this article, we will discuss what features your Help Center articles offer and how to manage them