Customerly password standards

To safeguard customer accounts and ensure data security, Customerly has implemented strict password standards. These standards cannot be modified to ensure consistent security measures across the platform. The enforced password policy helps minimize the risk of unauthorized access, protecting both users and their data.

Customerly's Password Requirements:

• Minimum length of 12 characters: All passwords must be at least 12 characters long. This ensures that passwords are complex enough to withstand brute-force attacks.

• Must include at least 1 number: Adding numerical characters helps increase the strength and complexity of the password.

• Must include at least 1 special character: Special characters (e.g., $, #, @) are required to further enhance password complexity, making it more difficult for attackers to guess or crack passwords.

Key Features of the Password Standards:

• Unmodifiable requirements: Customerly’s password standards cannot be changed or lowered. This ensures that all users maintain a high level of security at all times.

• Balanced security and usability: While the requirements are strict enough to provide strong security, they are designed to remain user-friendly, balancing ease of use with protection against common password threats.

Additional Security Practices:

In addition to the password standards, Customerly recommends that users follow best practices for password management, including:

• Avoiding the use of easily guessed passwords (e.g., "password123" or "qwerty").

• Using a unique password for Customerly, separate from other accounts.

• Regularly updating passwords and using a password manager to store and manage complex passwords securely.

By adhering to these password standards and practices, Customerly ensures that user accounts are well-protected from unauthorized access, safeguarding both the platform and the sensitive data it handles.

If you need assistance with your account or password, our support team is available to help.