You can search for conversations or contacts in your inbox. It is useful to find conversations with the same keywords, and context or simply find the contacts in a second and send a new chat message to them. How can I search for conversations and contacts?<ul><li>Go to your inbox.</li><li>Click on the magnifying glass.<img src="https://blackhole.customerly.io/attachments/00c4ed07/accounts/46111/50fd89db726b7d373c5b2792a398c36b/CleanShot%202025-06-12%20at%2014.33.37%402x.png"></li><li>Click on the search field and start typing to search for conversations, contacts or companies.<img src="https://blackhole.customerly.io/attachments/00c4ed07/accounts/46111/015bf6eb29c5fad464e8df0dda2f678b/CleanShot%202025-06-12%20at%2014.34.15%402x.png"></li></ul>Discover more:<ul><li><a target="_blank" rel="noopener noreferrer nofollow" href="/contacts-lists-and-companies/search-for-a-contact-or-a-company">Learn how to search for contacts or a company</a> on the contacts page.</li></ul>

Learn how to search for conversations and contacts with a search feature in your inbox

How to search for conversations and contacts in your inbox