Add your Help Center article to a message in a few seconds
Learn how to improve your customer service with providing your articles in the message in a few clicks
If you already created Help Center and wondering what would be the best way to provide documentation to your customers in the fastest way possible, we created a perfect tool for you to add Help Center articles to your messages with a few clicks.
How do I add the Help Center article to my message?
Go to your inbox
In the message area, you will see the book icon
Click on the book icon
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Type in the name of the article or collection in the search field to search for it faster
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Or manually select an article
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Click on the article and it will appear in the message field. Don't forget to add a personalized message together with the article link.
Hit the 'Send' button to send the message
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And this is how you can send Help Center articles to your customers via live chat in a very short amount of time.
Do you have any questions? Send us a message and we will be happy to talk to you.
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