Troubleshooting Call Functionality Issues

Elena
Written by ElenaLast updated 10 months ago

If you're experiencing issues with the call functionality in Customerly, don't worry - we're here to help!

One common issue that users face is seeing the error message 'ID is taken'. This typically happens when there are multiple tabs or pages open with the same ID during testing.

To fix this, simply close any additional tabs or pages that might be open and try again.

If you're still experiencing issues, please don't hesitate to reach out to our support team. We're committed to ensuring you have a smooth experience with our platform.

Did this article help you solve your issue?

Customerly - Help Center

© 2025 Customerly - Help Center. All rights reserved.

Knowledge Base Software by Customerly