You can search for conversations or contacts in your inbox. It is useful to find conversations with the same keywords, and context or simply find the contacts in a second and send a new chat message to them.
How can I search for conversations and contacts?
Go to your inbox.
Click on the magnifying glass.
Click on the search field and start typing to search for conversations, contacts or companies.
Discover more:
Learn how to search for contacts or a company on the contacts page.