Add your Help Center article to a message in a few seconds
Learn how to improve your customer service with providing your articles in the message in a few clicks
If you already created Help Center and wondering what would be the best way to provide documentation to your customers in the fastest way possible, we created a perfect tool for you to add Help Center articles to your messages with a few clicks.
How do I add the Help Center article to my message?
Go to your inbox
In the message area, you will see the book icon
Click on the book icon
Type in the name of the article or collection in the search field to search for it faster
Or manually select an article
Click on the article and it will appear in the message field. Don't forget to add a personalized message together with the article link.
Hit the 'Send' button to send the message
And this is how you can send Help Center articles to your customers via live chat in a very short amount of time.
Do you have any questions? Send us a message and we will be happy to talk to you.
Did this answer your question?