If you want to use your custom domain or subdomain for your knowledge base platform this is the right place to start.
Let's start by customizing the URL in your Knowledgebase settings.
eg. yourprojectname.customerly.help
eg. docs.yourprojectdomain.com
Host (Your subdomain):
docs
Points to (Just copy and paste the following URL in your DNS value):
ssl.customerly.help
Click on the Save button.
Your DNS can take up to 24h to update properly.
Let us know if you need any help to configure this.
To your success,
Luca