Troubleshooting Facebook Messenger Connection

If you want to connect your Facebook Messanger to the Customerly Live Chat but the "Connecting using Facebook button" seems to be unresponsive, these are the steps you should take:

1. If you use a Mac computer, try to hard refresh and connect again pressing and holding these two keys: Command (⌘) and R.

2. If you use Windows computer, try to hard refresh and connect again with the key F5

Once done, click on "Connecting using Facebook".