How to control the live chat widget custom features

The Live Chat has custom features that can be hidden with a custom setting to add to your snippet.


Remember all the custom settings should be placed between this part of the snippet:

<!-- Customerly Integration Code -->
<script>
    window.customerlySettings = {
        app_id: "00c4ed07",
        <!-- PUT HERE YOUR CUSTOM SETTINGS LIKE THE EXAMPLE BELOW -->
        widget_hide_mobile: true
    };
    !function(){function e(){var e=t.createElement("script");
    e.type="text/javascript",e.async=!0,
    e.src="https://widget.customerly.io/widget/00c4ed07";
    var r=t.getElementsByTagName("script")[0];r.parentNode.insertBefore(e,r)}
    var r=window,t=document,n=function(){n.c(arguments)};
    r.customerly_queue=[],n.c=function(e){r.customerly_queue.push(e)},
    r.customerly=n,r.attachEvent?r.attachEvent("onload",e):r.addEventListener("load",e,!1)}();
</script>



If you want to hide the widget only on mobile you can add this line of code:

widget_hide_mobile: true


If you want to hide the attachment feature icon, please add this line of code to your javascript code:

attachments_available: false


If you want to remove the screenshot feature icon from the live chat widget, then add this line:

screenshot_available: false


If you want to force your live chat language use:

language: 'it'|'en'|'fr'|'es'